Privacy Policy

Vesuvius Enterprise Limited values your privacy and is committed to protecting your personal information. This Privacy Policy details the types of information we gather, how we utilize it to coordinate deliveries, and the steps we implement to secure your transaction and billing histories.

We may collect operational and contact data necessary to carry out our supply services. This includes:

• Name and company details: Sponsoring entity name, primary contacts, and registration details.
• Phone number and email address: Contact points for operations, logistics coordinators, and accounts team.
• Delivery and billing address: Headquarters location, specific site delivery drop-offs, and invoicing destinations.
• Payment and transaction information: Remittance details, LPO numbers, bank transfer receipts, and historical order details.

Your information is used strictly to conduct professional supply operations. Specifically, we use it to:

• Process orders, verify billing parameters, and coordinate shipments and physical deliveries.
• Respond to client inquiries, handle material requests, and provide ongoing customer support.
• Improve our products, audit supplier performance, and optimize supply-chain logistics.
• Send detailed quotations, itemized invoices, delivery notes, and important service updates.

We implement reasonable technical and organizational security measures to safeguard client information against unauthorized access, disclosure, alteration, or misuse. Our physical documents are stored in key-accessed folders, and digital financial and client directories are hosted on secure servers with restricted personnel authorization.

We do not sell, rent, or share client information with third parties except where necessary for service delivery (e.g. sharing delivery addresses and contact names with specialized freight or transport providers) or where required by the applicable laws of Kenya.

Our website may use cookies and basic web analytics tools to improve user experience, monitor site loading speeds, and analyze layout performance. Cookies do not extract any personal database details from your computer or mobile system and are used solely to facilitate smoother navigation.

Clients may request access, correction, or deletion of their personal or corporate information held in our records, subject to applicable taxation and legal archiving regulations. If you wish to update your authorized liaison details, please contact us.

Vesuvius Enterprise Limited reserves the right to update this Privacy Policy at any time to reflect changing operations, new technologies, or compliance changes under the Kenya Data Protection Act. Material updates will be annotated with a revised "Last Updated" date at the top of this page.

For inquiries, updates, or information requests regarding our data handling policies, please contact: